Santucci near Livorno: lorry servicing and inspection centre

Santucci workshop profile: lorry service centre and vehicle inspection centre near Livorno

Our partner, F.lli Santucci, is based in Collesalvetti, in the province of Livorno. The business combines its work as an Iveco Truck Station with repairs to other commercial vehicle brands. It also operates a testing centre for heavy goods vehicles. In an interview with Alltrucks Italy, Santucci describes the role that diagnostics and training play in day-to-day workshop operations.

Alltrucks Magazine editorial officeSpecialist editorial team Commercial vehicle workshop & fleet

26 October 20267 min reading time

Iveco Truck Station in Collesalvetti

As an Iveco service centre, Santucci services heavy goods vehicles. Its client base includes both businesses and private individuals with such vehicles. Repairs and MOT tests form the core of the business.

According to Santucci, this support is designed to save customers time and make it easier for them to organise repairs. The aim of the business is to optimise working hours and maintain the operational readiness of customers’ vehicles.

MOT test with full service

Formalities and booking an appointment

A heavy vehicle inspection centre is a facility for carrying out the statutory periodic vehicle inspections. At Santucci, this inspection forms part of the range of services offered for the commercial vehicles under its care. The centre combines the technical inspection with organisational tasks. Customers can also have the necessary paperwork completed and their inspection appointment booked there.

According to Santucci, this service simplifies the arrangements surrounding the test appointment for vehicle owners.

Multi-brand expertise as a reason for joining

Interest in Bosch and Knorr-Bremse

Santucci cites several reasons for joining our network. Initially, it was the system manufacturers Bosch and Knorr-Bremse that sparked his interest. Added to this was the desire to build up technical expertise in other vehicle brands.

Specialised Alltrucks training courses and multi-brand diagnostic tools were key to this. According to Santucci, the technical qualification is aimed in particular at brands outside Iveco’s core range. Diagnostics and training courses thus complement the workshop’s existing focus.

Another reason for joining: Santucci also cites access to new services and the opportunity to exchange ideas with other partner businesses.

Santucci describes the professional exchange between partners as one of the benefits of the collaboration.

Diagnosis in day-to-day practice

Technical software and support

Santucci describes the technical software and the support provided for diagnostic tasks as particularly helpful. According to the company, Alltrucks Multi-Brand Diagnostics with the KTS Truck V3 is now one of the tools used on a daily basis. It supports the workshop when carrying out work on different vehicle types and makes.

When it comes to fault-finding and repairs, the team finds that this approach allows them to work more independently and with greater confidence. According to Santucci, faults can be identified more quickly and investigated in a more targeted manner. This broadens the range of repair options available for customers’ vehicles.

According to Santucci, the diagnostic system reduces the time spent troubleshooting and thus the throughput time in the workshop. This allows subsequent work to be planned more effectively.

A Focus on Technological Change

Expectations regarding the collaboration

Looking ahead to future collaboration, Santucci is seeking support with the technological transformation of the commercial vehicle sector. The focus is on the latest diagnostic expertise, training and new technical solutions for commercial vehicles.

The company regards artificial intelligence as a profound change for workshops in the industry.

Santucci therefore has a specific expectation of our collaboration: the workshop wishes to continue developing its expertise and remain prepared to meet new customer requirements.