A family-run business founded in 1905 and now in its fifth generation has a history in the industry stretching back over 120 years. The Tiemann Group The company has always prided itself on reliability, technical expertise and close, partnership-based relationships with its customers, and is now taking the next step at its Barnstädt site: Tiemann Nutzfahrzeuge is integrating the business into the Alltrucks network and opening it up to multi-brand servicing.
This profile illustrates how an established brand partner is expanding its workshop expertise across different brands without abandoning its roots. Our profiles of the family-run business also show the different ways in which Alltrucks partners are taking this approach Michels in Hahn am See and the Groupe Decharenton in Normandy.
The core of the Tiemann model: a partnership with MAN Truck & Bus stretching back over 90 years forms the foundation, whilst two business divisions — commercial vehicles and agricultural machinery — provide the breadth. The integration of the Barnstädt site into the Alltrucks network complements this foundation with cross-brand diagnostic technology, training and efficient workshop processes. Tradition and multi-brand service are not mutually exclusive — they complement one another.
Who the Tiemann Group is
The Tiemann Group is a family-run business of a kind that is now rarely found in the commercial vehicle sector: founded in 1905, today in fifth generation has been in operation and on the market for over 120 years. The group brings together two strong business divisions under one umbrella: Commercial vehicles and agricultural machinery. Over 500 staff members work across a total of 17 sites.
In the commercial vehicle sector, Tiemann has been a partner of MAN Truck & Bus for more than 90 years. The company supports its customers every step of the way, from vehicle procurement and bespoke mobility solutions through to comprehensive service packages for lorries, vans and buses. The group is also firmly established in the agricultural machinery sector and works in partnership with leading manufacturers.
Anyone who has maintained a partnership with a manufacturer for over 90 years, whilst serving two such different customer bases, knows what continuity means in the service industry.
Everything under one roof: from sales to breakdown assistance
As a comprehensive mobility and service partner, Tiemann Nutzfahrzeuge covers the entire spectrum: vehicle sales, personalised advice, e-mobility solutions, nationwide workshop and fleet services, and flexible rental vehicles via Tiemann Rent, practical driving courses to improve efficiency, and a 24/7 breakdown service.
For fleets, this means that a single point of contact supports the vehicle throughout its entire life cycle — from procurement, through maintenance and repairs, to the provision of a replacement vehicle when speed is of the essence. If a lorry breaks down at night or at the weekend, the breakdown service is available round the clock.
With 12 MAN service centres in the Elbe-Weser Triangle and Saxony-Anhalt With good links to the motorway network, the group has a comprehensive presence across the north. Close to customers, quick to respond and reliable in its support. The Barnstädt site now complements this network with a branch that operates on a multi-brand basis via the Alltrucks network.
TIEVOLUTION: A programme for the future rather than a mission statement
In line with the corporate strategy TIEVOLUTION The Tiemann Group is looking to the future. The focus is on digitalisation, sustainable growth and the further development of existing business models, as well as actively shaping a market that is undergoing significant change.
What is particularly noteworthy is the ambition behind it: TIEVOLUTION is not merely a mission statement, but a concrete programme for the future comprising various projects. The aim is clearly stated: to continue to support customers, suppliers and staff as a reliable and innovative partner in the future. The integration of the Barnstädt site into the Alltrucks network fits perfectly with this approach: further developing existing structures rather than merely managing them.
Barnstädt in the Alltrucks network: a systematic multi-brand service
By joining the Alltrucks network, Tiemann Nutzfahrzeuge at its Barnstädt site is expanding its technical and organisational capabilities in commercial vehicle servicing. The partnership strengthens the company’s capacity to provide multi-brand servicing and creates the conditions needed to respond flexibly to an increasingly diverse vehicle market. Three key areas are at the forefront of this:
Cross-brand diagnostic technology
In day-to-day workshop operations, the partnership is first and foremost evident in the expanded access to multi-brand diagnostic technology and up-to-date technical information. The Alltrucks portfolio covers all major commercial vehicle manufacturers — meaning the site can now accept a significantly wider range of vehicles with expert service.
Training and technical expertise
Another key focus is on the continuous development of technical expertise. Staff benefit from practical training and enhanced technical know-how, which further strengthens their ability to work with modern vehicle systems.
Optimised workshop processes
At the same time, the partnership supports the further streamlining of workshop processes. This leads to more efficient workflows, better predictability in day-to-day operations and a sustained improvement in the quality of service for customers.
Added to this is the European dimension: through the network, the site is part of a group comprising more than 650 partner workshops in 18 countries.
„The partnership with Alltrucks is the next step in strengthening our Barnstädt site in the long term and tapping into new potential." — Thomas Blume, Site Manager at the Barnstädt site
What garages can learn from the Tiemann model
Four points can be drawn from Tiemann Nutzfahrzeuge’s list which can be applied to other businesses:
- A partnership with a manufacturer and a multi-brand service are not mutually exclusive. A partnership with MAN spanning over 90 years and the integration of a site into the Alltrucks network can coexist — provided it is clear which site plays which role.
- A diverse vehicle market calls for cross-brand solutions. Anyone who can only diagnose one make will have to turn down jobs. Multi-make diagnostic technology and up-to-date technical information make it easier to plan for new work.
- Competence is a process, not a state. Practical training courses keep the team up to date with the latest vehicle systems — on an ongoing basis, not just from time to time.
- Digitalisation helps make planning more predictable. Structured workshop processes lead to more efficient workflows and better predictability in day-to-day operations, and thus directly to service quality.
Anyone wishing to open a single site for a multi-brand service should, like Tiemann in Barnstädt, consider three interrelated aspects: access to diagnostics, the team’s qualifications, and the optimisation of the underlying processes. Technology alone is not enough — it is only through trained staff and structured procedures that the tools can be turned into a service that can be reliably planned.
Tiemann Nutzfahrzeuge demonstrates that more than 120 years of company history are no reason to stand still — quite the opposite. With TIEVOLUTION as its programme for the future and its Barnstädt site within the Alltrucks network, this fifth-generation family-run business combines time-honoured reliability with cross-brand expertise. Or, in the words of operations manager Thomas Blume: the next step.